Culture of Excellence


Excellence is not just our mantra, it is our culture.  Sure, our leaders model a positive work ethic and strong customer focus, but competent and compassionate service, as well as attention to detail, are practiced by all our staff, including those who answer the phone when you call.  That pride ripples through our culture, constituting the very essence of who we are as an organization and team.

And that’s the way we want to keep it.  Collective performance is rewarded through a profit-sharing program that includes all staff and that returns a significant percentage of our annual income to our employees.

We are a people business.  And when you work with Empathia, that’s what you get – the best people doing their best on your behalf.

Meet the people behind the brand.  Empathia staff share their stories.