The link between employee performance and leadership behaviors is well established. An employee's relationship with her or his direct supervisor strongly informs job satisfaction, engagement and productivity. And the primary attribute underpinning a leader's ability to optimize this relationship is Emotional Intelligence, or EI.

Our Focus Empathia's Leader Coaching programs are built on the premise that leaders with a high degree of Emotional Intelligence exercise a direct, positive and powerful impact on employee productivity and the workplace culture as a whole. There is an impressive body of research demonstrating that EI is the most critical attribute associated with what we all call "leadership."

In Emotional Intelligence 2.0, by Travis Bradberry and Jean Greaves, EI is defined as the ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and your relationships. This book, along with other materials, is the primary reference used in our coaching programs.

Our Philosophy We believe that, given the opportunity, most leaders are naturally creative, adaptable and resourceful. To tap into these capabilities, our coaches utilize active listening, motivational interviewing, positive psychology, "homework" assignments, situation studies and targeted recommendations that provoke and challenge leaders to enhance and effectively apply Emotional Intelligence. In order to succeed, organizations focus on the key elements of their strategic plan. High on this list should be the development of emotionally intelligent leaders.

	Leader Coaching	Executive Leader Coaching
Target Population	Frontline supervisors and middle managers	Experienced leaders in senior roles
Assessment Tool(s)	Emotional Intelligence Appraisal	Emotional Intelligence Appraisal Company-sponsored 360 assessment Performance history Pre and post stakeholder interviews
Modality	Online coaching platform Optional telephonic addition	Integrated online and telephonic coaching
Outcome Measures	Goal attainment Pre and post EI appraisal Validated engagement tool	Goal attainment Pre and post EI appraisal Validated engagement tool Stakeholder assessments

Our Coaches Empathia Leader Coaches have the following minimum qualifications:

• Master's degree in a human services discipline
• Five or more years experience consulting with managers and employees in a wide range of enterprises
• Intensive training in Emotional Intelligence, positive psychology, motivational interviewing and a variety of coaching methodologies

Our coaches work in a team environment of continuous learning where they draw from each other's expertise and practical experiences.