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Press Releases
March 5, 2018

Free webinar: "Mass Crisis Recovery" (3/13/18)

Learn how your organization can adopt a phase-sensitive approach to effectively contain a crisis in the wake of a mass impact event. Register for our free webinar "Mass Crisis Recovery" on March 13th, 2018.
December 14, 2017

The EAP Shopper's Checklist: 4 Things to Look For

If you're shopping for your company's first EAP, you've seen the options and you've seen how similar they all appear. However, if you ask the right questions, you'll find that programs that appear similar on the surface are often dramatically different in their processes and capabilities. So what are the right questions? To help you, we've put together this 4-point checklist of important characteristics in an EAP program.
June 19, 2017

Time to Change Your EAP Provider?

If you are in the middle of an EAP selection process, or are exploring the EAP marketplace for the first time, you may find it difficult to identify the factors that differentiate one EAP from another. The apparent similarities between vendors can make it difficult to determine which EAP is the best fit for your organization. However, if you ask the right questions, you'll find that programs that appear similar on the surface are often dramatically different in their processes and capabilities.
February 8, 2017

LifeMatters EAP: Solutions Matter

As a quality leader in the stand-alone EAP field, LifeMatters provides time-tested solutions to improve employee well-being and improve organizations. Using measurable outcomes, responsive services and flexible program designs, our solutions are proven to provide improvement in areas such as work engagement, life satisfaction, work distress, absenteeism and presenteeism.

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Speaking Engagements/Trade Shows

GAIE Winter Conference- Co-presenting with On Call International (1/31/18-2/2/18)


Annual Governors Conference- Presenting (3/7/18-3/8/18)


The Forum's 14th Annual Conference- Joint presentation with On Call International (3/21/18-3/23/18)


Tradeshow- RIMS (4/15/18-4/19/18)


EAPA Conference - Keynote (4/26/18)


EAPA Conference - Presenting (4/27/18)

Media Coverage
March 5, 2018

Free webinar: "Mass Crisis Recovery" (3/13/18)

Learn how your organization can adopt a phase-sensitive approach to effectively contain a crisis in the wake of a mass impact event. Register for our free webinar "Mass Crisis Recovery" on March 13th, 2018.
January 29, 2018

Empathia's Black Swan Training Workshop

Practice Mentors podcast features Empathia's Field Operations Manager, Tim Sumiec and Black Swan Trainer, Jessica Storm discussing our crisis management services and upcoming workshop on March 23, 2018.
January 11, 2018

Mental health benefits help employees and the bottom line

How does a mental health benefits package help both employees and your bottom line? It's been estimated one in five Americans deals with a medically diagnosed mental illness at some point in their adult life. The numbers of undiagnosed cases are probably a lot higher than that. But the impact mental illness has on workplaces is felt in a very real way - from loss of productivity levels, excessive tardiness and absenteeism, to actual loss of employees because of the often debilitating symptoms mental illness comes with.
December 14, 2017

Empathia Toy Drive 2017!

Empathia has a 30-year tradition of our employees donating Christmas toys to families in Wisconsin and we're excited to keep the tradition going! Thank you for your generosity!
September 26, 2017

2017 Workplace Outcome Suite (WOS) Report Results

The 2017 Workplace Outcome Suite (WOS) Report Finds Strong Correlation Between Employee Assistance Counseling and Lower Presenteeism, Improved Satisfaction
August 15, 2017

Opioid-use disorders: The role of the employee assistance program

Four ways to build and position an effective plan to use EAPs as a tool to address the drug problem.
August 1, 2017

Expats' Mental-Health Claims Rise

Employees on international assignments or who relocate on their own are experiencing more bouts with depression or anxiety, according to new research.
May 18, 2017

Maximize employee benefits by integrating an EAP

The American workforce is stressed, but employers can help by implementing an employee assistance program.
May 17, 2017

EAPs Shift Appeal to Court Generational Differences

The changing makeup of the multigenerational workforce means that EAPs have to reconsider what kind of assistance they offer and how.
April 26, 2017

5 Steps Businesses Can Take to Curb Opioid Abuse

A new survey by the National Safety Council taken last month revealed that 70 percent of businesses say that prescription drug use, particularly use of narcotic painkillers, has affected their business.
March 22, 2017

EAPs remain best option for mental health in the workplace

EAPs that can produce positive clinical and productivity-related outcomes are ideally suited to fill the gap of mental health that exists within most employers' population health management strategies.
February 15, 2017

Will the EAP remain a key mental wellness program for employers?

As new technology emerged, the EAP's place in the work world wobbled. But they've stuck around for a reason, one expert says.
January 9, 2017

Cruise line offered counseling after airport shooting

In the aftermath of the Fort Lauderdale airport shooting, Holland America Cruise line offered free counseling via a hotline run by emergency management company Empathia. We are deeply saddened by this tragedy.
October 24, 2016

Taking a Fresh Look at EAP Counseling

Employee assistance programs can help clients through many of life's problems, in person and virtually.
October 24, 2016

Treating the Whole Patient Key to De-Stigmatizing Mental Health, Say Experts

An Employee Assistance Program, or EAP, can help bring mental health services into the office, said Sean Morris, CEO of Blomquist Hale. The EAP providers can work with employers to make sure employees are getting cared for early and with targeted approaches.
September 1, 2016

EAP's reduce workplace stress and improve agriculture

Recent study says that EAP's are beneficial for the agricultural population.
August 9, 2016

Work-based EAP's to Be Effective at Reducing Presenteeism/Absenteeism and Improving Employee Mental Health

Although a large body of literature suggests that employee assistance (EA) services are effective at alleviating personal problem symptoms and improving work productivity, rigorous investigation that utilizes experimental designs and comparable control groups have been seriously lacking. Employers and EA providers have generally assumed that clinical improvements among employees who use employee assistance program (EAP) are directly linked to improved work performance.
July 28, 2016

Can EAP Use Be Required by an Employer?

"Can we require our employees to use an employee-assistance program?"
July 26, 2016

EA Professional Spotlight Q&A: Tim Sumiec

Check out the "EA Professional Spotlight" section for a Q&A with our Manager of Field Operations, Tim Sumiec.
June 24, 2016

Podcast: Phillip Crum and Kathleen Mills discuss EAP's with Empathia

Podcast hosts Phillip Crum and Kathleen Mills discuss employee assistance programs with Jeremy Schabow and Carrie Reuter of Empathia.
June 15, 2016

Nothing in Life is Free, Not Even an EAP

Employers must be actively involved in choosing and managing an employee assistance program to provide a valuable benefit to their workers.
June 8, 2016

EAPs can and DO achieve positive workplace outcomes

A recent evaluation that included roughly 8,100 EAP users from 20 different EAP providers revealed gains in workplace effectiveness after using EAP services measured by the Workplace Outcome Suite. Empathia has used this clinically-validated tool for the last few years.
May 26, 2016

How to prevent workplace violence during an economic downturn

The key to preventing incidents is to intervene before tensions escalate. One such program that is highly valuable in this context is an Employee Assistance Program (EAP).
May 24, 2016

Safe and Secure, or Not so Sure

Excellent article about workplace safety in which Michelle Colosimo, our Director of Black Swan Solutions, is interviewed.
May 13, 2016

EAP: A method to obtain affordable mental health services

Can't afford therapy? Consider EAP, group therapy, telecounseling and other alternatives.
March 2, 2016

Plan to Survive

Employers are still slow to take the necessary steps to ensure that their organizations are prepared for violence.
March 2, 2016

Prepared for the Worst

As unsettling as it may be to fathom, the threat of active shooters is a reality of the workplace. Tools and resources are available, however, to help employers be better equipped for the unthinkable.
February 29, 2016

Empathia Pacific helps companies put employees first

Empathia Pacific is focused on the quality of employees' work/life, and how it affects their ability to do their job.
February 8, 2016

EAP can train managers, staff to spot problems early

EAP helps employees after work trauma.
November 13, 2015

EAPA endorses Workplace Outcome Suite (WOS) as an EAP best practice

EAPA has recently announced its official support and endorsement of the Workplace Outcome Suite (WOS) as an EAP best practice for measuring and evaluating work-related outcomes of EA services.
July 23, 2015

Empathia is "Safe Harbor certified"!

Empathia has received notification that we are "Safe Harbor certified". The U.S. Department of Commerce in consultation with the Federal Data Protection and Information Commissioner of Switzerland developed a "Safe Harbor" framework to bridge the differences between the two countries' approaches to privacy and provide a streamlined means for U.S. organizations to comply with Swiss data protection law.
May 26, 2015

11 Questions To Ask When Buying EAP Services

Here is an excellent article from Employee Benefit Advisor which looks at which questions to ask when selecting EAP vendor.
May 14, 2015

Is that an Elephant in the Room? Assessing Workplace Culture

Take a look at the cover story of Impact Publications, Inc.'s Employee Assistance Report (June, 2015) by Empathia Senior Account Executive and Manager of Culture1st Services, Jennifer Sumiec, entitled "Is That an Elephant In the Room? Assessing Workplace Culture".
April 3, 2015

ProHealth Care honored as one of Waukesha County's top businesses

The Waukesha County Business Alliance name ProHealth Care as one of Waukesha County's top 10 businesses for 2015.
February 6, 2015

Does Your Job Have an Employee Assistance Program?

This article discusses the advantages of an organization having an EAP program.
January 14, 2015

Final regulations provide guidance on EAP's

The Departments of Labor, the Treasury, and Health and Human Services have recently published final regulations related to when limited scope dental and vision benefits and employee assistance programs qualify as "excepted benefits" not subject to certain requirements that otherwise apply to group health plans.
November 19, 2014

Employers see significant ROI when helping their employees deal with personal and emotional issues

A recent study concludes every $1 invested in an employee and family assistance program provides more than eight times the return on investment.
November 19, 2014

Black Swan Solutions article regarding pandemic/crisis preparedness for businesses

The recent Ebola outbreak in Africa has fueled fear worldwide and placed higher priority on recognizing and handling a pandemic outbreak in the U.S., should one occur. Though the spread of Ebola in the U.S. has been largely contained, mistakes and lessons have already been learned and widely publicized.
October 15, 2014

What Can the NFL and Other Employers Do to Address Domestic Abuse? Call their EAP.

Recent news stories about the NFL have brought new and much-needed attention to the issue of domestic violence.
August 7, 2014

It's Just Coffee podcast discusses EAP with Empathia, Inc.

In this edition of It's Just Coffee, a weekly podcast by Kathleen Mills of Lifetree Counseling, the hosts discuss EAP's (employee assistance programs) with Jeremy Schabow, Sales Consultant/Account Manager and Carrie Reuter, Marketing Executive of Empathia, Inc.
June 25, 2014

The Workplace Effects of EAP Use

Empathia is pleased to be a part of this research study on the workplace effectiveness of using the EAP.
June 18, 2014

A little-known worker benefit: Employee assistance programs (LA Times)

A little-known worker benefit: Employee assistance programs (LA Times)
June 16, 2014

Waukesha Memorial Hospital named to "100 Great Community Hospitals" list.

Waukesha Memorial Hospital named to "100 Great Community Hospitals" list
June 3, 2014

Empathia wins BMA Bell Excellence Award for marketing website

Empathia wins BMA Bell Excellence Award for marketing website.
January 7, 2014

Empathia's Alyson Kaiser becomes President of Greater Wisconsin EAPA Chapter

Empathia's Alyson Kaiser recently became the President of the Greater Wisconsin EAPA Chapter. Perfect christian louboutin outlet. Here is her "President's Welcome", as well as a link to the Greater Wisconsin EAPA Chapter website.
July 12, 2013

Bloomberg BNA Report: Shift Work - Nontraditional Work Schedules Pose Unique Challenges for HR

Bloomberg BNA recently released a detailed report on how shift work can affect worker health, productivity, safety and overall well-being. Interviews with industry experts, including Empathia, are profiled throughout the report. Helpful strategies for reducing the negative effect of shift work are also provided.
April 10, 2013

Challenge Your EAP; Benefits Magazine

Today's changing workforce presents new challenges, so it's important to realign employee assistance with a viable population health strategy. This article examines four key initiatives that can optimize the value of your EAP, as well as properly integrate it with related benefit offerings.
February 18, 2013

Increasing the Profile of Your EAP; ISCEBS Newsbriefs, 4th Quarter 2012

EAPs have a long history of supporting businesses and their workforces. It's time to take a fresh look at the unique skill set this profession brings to an employer and find new ways of applying it to further individual employee well-being and overall organizational success.
October 17, 2012

Employee Assistance Programs: Increasing Employee Wellness = Big Opportunities

It is a universal axiom that all things change with time. And at a time when health care costs are rising and there is an increasing awareness about health needs, services that promote health and wellness are becoming an important element of U.S. society. Organizations that want to be part of this change - instead of at the mercy of it - are embracing the need to help their employees address issues of personal health and well-being. Employee assistance programs (EAPs) have been in existence for decades. However, today's EAPs have come a long way from the original programs.
October 17, 2012

Employee Assistance Report, "Transgender Support in the Workplace - Part 1." Written by Carolyn Ruck, Manager of Consultation Team at Empathia, Inc.

When facing gender transition in the workplace, employers cal the EAP because they recognize a critical need for information and collaboration. Most often, it's the lack of clarity that proves problematic.
October 17, 2012

Grief counselors on hand to help after Reno air race crash

Race organizers have contracted with a private firm to provide two grief counselors to help spectators and participants alike deal with what is sure to be an emotional return for some after last year's deadly crash.