Well-being, safety and productivity are pivotal to business success. And at Empathia, our mission is helping organizations excel in these critical areas. Our blogs provide a forum to stay abreast of the most relevant and insightful industry articles, information and white papers.
Knowing how employees approach goal setting can help managers promote increased productivity. Through observation, most managers can determine which goal-setting approach is most applicable with each of their reports. Designing work processes to synchronize with an individual’s goal-setting and motivational style is an effective way to enhance productivity.
Category: BusinessMatters® Management Consultation, Executive Leadership Development Program, HR Solutions, Leader Coaching, Training, Work Group Assessments, Worksite Training
One-third of consumers recently polled said they experience rudeness at the hands of an employee once every month on average. In a report released in the September 2011 edition of the Journal of Service Research, consumers tended not to talk about it — they just took their business elsewhere. While organizations focus on training employees on customer service – certainly a valuable asset – employees should also be trained how to model good behavior.
Category: BusinessMatters® Management Consultation, Customized Case Management, Executive Leadership Development Program, HR Solutions, Industry Archives, Leader Coaching, Training, Work Group Assessments, Worksite Training
Perhaps you think your intelligence is static, that it’s plateaued. Science says differently. The brain has far more capacity to change its intelligence than you may know, and taking counter-intuitive steps like doing things the hard way may actually increase your intelligence on a daily basis.
Who doesn’t want to be brighter, learn better, and adapt more easily to new situations? Scientists are discovering that people not only can increase their own intelligence, but that doing so will have far-reaching and long-lasting results.
Category: BusinessMatters® Management Consultation, Customized Case Management, Executive Leadership Development Program, HR Solutions, Leader Coaching, Main Home Page, Training, Work Group Assessments, Worksite Training
Effective goal-setting is a key skill in today’s demanding, fast paced workplace. And according to a study in Current Directions in Psychological Science, the way your frame your goals may influence how you communicate and collaborate with your colleagues, and not always in a good way.
Category: BusinessMatters® Management Consultation, Customized Case Management, Executive Leadership Development Program, HR Solutions, Industry Archives, Leader Coaching, Training, Work Group Assessments, Worksite Training
One of the best ideas we’ve heard for getting an out-of-shape workforce up and moving is an idea that dates back to elementary school – recess.
Remember the thrill of running outside and taking a break from class, hanging out with your friends and breathing in the fresh air of a sunny spring day? Those days may be returning, thanks to several new programs that advocate employer-sponsored exercise.
Category: BusinessMatters® Management Consultation, Customized Case Management, Executive Leadership Development Program, HR Solutions, Industry Archives, Leader Coaching, Training, Work Group Assessments, Worksite Training
Success is – well, success – and it’s easy to take for granted. But a spectacular failure, when handled correctly, can be a teaching tool that resonates for a long time. Obviously we’re not suggesting that companies seek out epic fails (as the kids call them). Rather, we’re suggesting a cultural shift that can pay off in increased employee loyalty, camaraderie and dedication.
Category: BusinessMatters® Management Consultation, Customized Case Management, Executive Leadership Development Program, HR Solutions, Industry Archives, Leader Coaching, Training, Worksite Training
Remember Scut Farkas, the bully of A Christmas Story? Most of us have had to endure a bully in our lifetime, but we typically view them as a childhood threat that we leave behind when we grow up. Only that’s not really the case. Bullies are all-too-common in the workplace, whether they intimidate by their words or by physical actions. Workplace violence may get the media headlines, but rudeness at work is every bit as damaging.
Category: BusinessMatters® Management Consultation, Executive Leadership Development Program, HR Solutions, Leader Coaching, Work Group Assessments, Worksite Training
Want to encourage creative solutions to issues and challenges facing your team or workplace? Researchers at Harvard Business School think they have the answer. 1. Engaged workers are creative workers There’s little to support the widely held view that financial incentives encourage creativity, but there’s considerable evidence that emotional investment does. If your workers feel [...]
Category: BusinessMatters® Management Consultation, Executive Leadership Development Program, Industry Archives, Leader Coaching
A recent survey of frontline managers demonstrates a disturbing lack of self-doubt about their capacity to lead. In fact, 72% of the 1,100 managers surveyed indicate they have never questioned their ability to be an effective leader. While some may regard self-doubt as a liability, in moderation it helps motivate us to realistically assess our competencies and learn new skills.
Category: Industry Archives
What’s the leading cause of disability among Americans aged 15 to 44, which includes a core demographic in the workforce? Depression. We all realize that depressed employees use more sick time than their mentally healthy counterparts, but we may not understand that this is true even when their depression is being treated.
Category: Industry Archives
