Enterprise Risk Management
Empathia has developed Black Swan Solutions®, a unique and comprehensive approach to disaster readiness, response and recovery focused on human capital issues. Our clients include numerous airlines, professional and collegiate sports leagues, companies with large crowd exposure, and high profile organizations that recognize the importance of effective disaster mitigation for business continuity and brand protection.
• Disaster plan review/development
• Evacuation and shelter-in-place protocols
• Communication and PR strategies
• Disaster Response Call Center
• Staffed by crisis counselors
• Activated in under 60 minutes
• On-site victim/family assistance
• Trauma recovery
• Grief counseling
• Leader consultation
The following diagram illustrates the organization of these services:
