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Measuring the Real Impact of EAPs: An Empathia Report
 
measure the real impact of eaps and roi "The Workplace Outcomes Suite: Measuring the Real Impact of Employee Assistance" is a new white paper from behavioral solutions provider Empathia that explains the Workplace Outcomes Suite (WOS) - a comprehensive measurement tool that focuses on employee absenteeism, presenteeism, life satisfaction, work engagement, and workplace distress. The brief questionnaire enhances the EAP client experience by:
  • Providing a framework for setting goals/objectives and seeing results
  • Sustaining longer term positive behavior change
  • Providing counselors with data that indicates their involvement was effective and useful
 
Empathia has piloted the WOS as a standard of care practice with nearly 250 client organizations; the program has already revealed a significant increase in work engagement, life satisfaction and a marked drop in absenteeism and stress. The new paper reveals Empathia's findings, the unique approach of the WOS, and the benefits of the nine-question format.
 
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