Best of the Best

Business continuity and emergency response professionals are constantly bombarded with articles, “research reports”, webinars and workshops, all claiming to have the 8, 10, 12 or 15 most important steps to take in order to guarantee a successful response to a crisis. I, too, have published articles and made presentations identifying multiple lessons learned and best…

Who is in Control?

It is nice to be in control of our lives. If others are too controlling for us, we tend to fight or back away in order to regain control in our lives (fight or flight response). There is also the freeze response – staying where we are, hoping the danger will go away on its…

How to Interview Candidates

Conducting an interview to hire a potential candidate is an important task that requires knowledge, skill and preparation; especially if you’re looking to make the process as efficient as possible while still selecting someone who will be an excellent fit within your team and the organization, as a whole. Additionally, according to research from CareerBuilder,…

Knowing the Risks of the “Copycat” Effect

The tragic loss of comedian Robin Williams to an apparent suicide once again focuses our collective awareness on why people take their own lives and what we can do to prevent it. Roughly 40,000 Americans commit suicide each year, making it the 10th leading cause of death in our nation. Those 45 to 64 years…

Who is in Charge?

I often encounter people who don’t seem to be in charge of their own lives, or a significant part of their lives at least. The lack of control shows up in different areas. Their health, finances and goals – as well as the logistics of daily life – are chaotic and disorganized. Mistakenly, they feel…

The Limits of Our Control

I recently caught part of a TV special on the way our brains work. This particular special focused on the reasons people tend to be superstitious. According to experts, our brains are programmed to “fill in the blanks” when we are missing pieces of information. In the TV special, people were shown blurry images and…

How’s Your Support?

So, how is your support system? How are they treating you? How are you treating them? Our support systems can be wonderful and they can be aggravating. And they may say the same thing about us. A first consideration is how they are supportive. There are those we hang out with, chit-chat with and never…

The Impact of Company Culture

“To make customers happy, we have to make sure our employees are happy first.” – Zappos President/CEO Tony Hsieh Studies have shown that when employees feel positive about their work environment and culture, they not only have a better attitude about their organization, but they actually work harder, faster and more efficiently. For example, I…

Why Wait? (Part Two)

There are two types of situations where I see people most likely to put their life on hold and wait for “the right thing” to come along and make them happy. One is in their job, and the other is in their relationships, most often romantic relationships. These are two of the most important parts…