Director, Black Swan Services
Rick joined Empathia in 2019. With 30+ years of safety and crisis management experience, he serves as Director, Black Swan Services. He has a proven track record of cost savings and increased employee safety through his facilitation of safety and compliance initiatives. Rick has responded to several emergency and mass casualty incidents. Additionally, he holds a Masters in Aviation Science/Safety and a FEMA Professional Certification.
Director, Crisis Management Operations
Kyle joined Empathia in 2019. As Director, Crisis Management Operations for Black Swan Solutions, he provides oversight, consultation, account management, and other related responsibilities. He has provided exemplary emergency management and security practices for high-profile leaders and organizations, executing logistics, and employee training. Kyle has emergency management/preparedness experience in several industries to include: government, airline/airport, hospitality, consumer goods, financial, and many others. Additionally, he will be completing his Doctor of Emergency Management/Public Safety soon and currently maintains 11 years of meritorious military experience, in addition to international work as a security contractor.
Empathia is excited to announce the addition of Rick Hoaglund as Director of Black Swan Services and Kyle Mirehouse as Director of Crisis Management Operations.
“We are pleased to welcome two new Directors to our team,” said Carol Wilson, President and CEO at Empathia. “Rick and Kyle have extensive experience in the emergency and crisis management fields, making them excellent additions to our organization.”
Rick Hoaglund comes to Empathia with over 30 years of safety and crisis management experience leading emergency preparedness, crisis management, safety, business continuity and security related teams and programs. Rick has responded to several emergency and mass casualty incidents. Additionally, he holds a Master’s Degree in Aeronautical Science, a Master Certificate in Aviation Safety and a FEMA Emergency Management Certification.
“I’m excited to join Empathia and bring my experience to our crisis management team,” stated Hoaglund. “Our goal is to ensure that at the very heart of every crisis response is compassion, commitment and competence. We are here to help when disaster strikes.”
Kyle Mirehouse joins Empathia having emergency management/preparedness experience in several industries, including government, airline/airport, hospitality, consumer goods, financial and many others. Additionally, he will be completing his Doctor of Emergency Management/Public Safety. He currently maintains 11 years of meritorious military experience, in addition to international work as a security contractor.
“Unfortunately, many of the most important lessons I have learned have been through the worst of times. I have joined Empathia to change that trend,” said Mirehouse. “Through discipline and commitment, we will continue to demonstrate what crisis management truly means for our partners and their communities.”
Founded in 1982, Empathia is a free-standing, full service, global provider of employee assistance programs (EAP), work/life services, workplace culture assessments and optimization and crisis management services, including responding to large-scale, disastrous events.