AUDIO & VIDEO
Emotional intelligence is the most critical attribute driving leader effectiveness, demonstrating twice the impact of technical expertise or business smarts combined. Empathia’s innovative Leader Coaching service is built on the foundation of emotional intelligence which, research shows, can be learned. But how?
We offer two highly effective leadership coaching programs, one geared toward senior leaders and the other targeting front-line supervisors and operational managers, the latter being an under-served group in this regard.
Leader Coaching: Operational Level
Leader Coaching: Senior Level
In the absence of emotional intelligence (EI), leader effectiveness is never fully realized. Growing your leaders means enhancing their EI. We do that.
"I have always been a proponent of Employee Assistant Programs. I told my Manager if only one employee uses the EAP, it is worth it. I have worked with Empathia for over 15 years. I was so excited when I started at ASI four years ago to see that they used Empathia for their EAP. I have always found Empathia to be very responsive to our needs. This was more than evident when we had a tragedy over a year ago. An Empathia counselor was on site the next day ready and able to offer grief counseling to our employees. She also returned a week later to hold group meetings for employees. I think this experience has shown our employees the value of their EAP."
-Debbie Lessard, HR Manager, ASI Technologies, Inc.
"This is an excellent employee benefit. From the monthly EAP flyers to the management consultations, from the health assessments to actual counselors on the phones, we have been very happy with all the services Empathia provides. When a national tragedy occurs, they are on top of the situation to help employers and employees deal with the aftermath. When we have an employee issue that requires a mandatory referral to Empathia, thank goodness there is such a thing as a mandatory referral. Empathia is the EAP to have!"
-HR Director, California-based financial agency
"We had not long been with Empathia when our company suffered the trauma of having a co-worker murdered within sight of one of our branch locations. Empathia was quick to respond and had people available for various needs during the event. Sometimes, there was serious help required; sometimes it was just to listen. Empathia's EAP benefit will always be valuable to us."
-Curtis Wallace, HR Manager, Kohl Building Products
"Our experience with Empathia has been positive – from a corporate standpoint when I have needed assistance with employee referrals – as well as from the employee side, with positive comments and appreciation for Empathia’s assistance."
-Gina Katzke, Director Human Resources, Velvac
"Sheridan Memorial Hospital in Sheridan, WY enjoys the Empathia services and is pleased with the feedback from employees who have used their services. The literature is meaningful and appropriate."
-Dixie Kansala, Benefits Coordinator, Sheridan Memorial Hospital
"Our company, which is comprised of six (6) store locations, was looking to re-institute an EAP benefit for our employees. With the assistance of Burkwald & Associates, our insurance consultant, who provided us with EAP options and comparisons, it became clearly evident that Empathia was who we wanted to administer our EAP. Empathia’s program coverage is excellent in that in covers all employees regardless of employment status and those living under their roof in a very cost effect manner to both us as the employer and those covered under our plan. We have made several employer referrals and are aware of some employee self-referrals and the feedback from our employees in both cases was very positive. We are happy to be able to provide this valuable benefit to our employees.
"We find the staff at Empathia to be very responsive, supportive, and excellent in follow up with our HR benefits administrative staff and are very happy with our choice."
-Jon D. Dahle, HR Director, Fox Brother’s Piggly Wiggly
"We recently had an incident at one of our locations involving domestic violence in the workplace. We reached out to Empathia to send a counselor on site to help our folks work through the violence they witnessed. The counselor spoke to the group regarding the situation and then was available for one-on-ones of which several people took advantage of.
"The feedback I have received over the last few years regarding Empathia’s services has been quite impressive and I would strongly recommend their services to other organizations."
-Carol Carpenter, Benefits Specialist, The Room Place
"I contacted EAP about a potential landlord tenant dispute in 2012. They gave me the name of an attorney within one day, and I scheduled my free 30-minute consultation immediately. Afterwards, they followed up a few times to make sure I'd made contact and that I was happy with the services. The lawyer's 30 minute consultation was just what I needed to know my rights and prepare for my case. I was also offered a discount on the lawyer's services if I ever needed to hire them. The EAP was just what I needed when I needed it, and I appreciate them saving me money, time, and heartache trying to seek legal help the conventional route!"
-Laura Pennington, Marketing Associate, BSI