“A manager and I spoke with one of your counselors for some advice on how to handle an employee issue recently and it was super useful. Life is becoming more complicated, so it’s great to have this option for employees and their family members. Thank you!”

“Recently, I had to call the EAP for some help in addressing an elderly relative. The response was caring, quick and comprehensive. I have since relayed my positive experience to our staff and encouraged them to use you as a resource when in need. Thank You!”

“I’m reminded often of how happy I am that we offer LifeMatters. I talked to a young man this morning who is really struggling with some major life events and he was very open to contacting the EAP. I know others who have used your services and they have told me how helpful it has been for them!”

“Thank you for a wonderful relationship. I’m very grateful for the opportunity to have partnered together. If I ever know of an HR colleague that is seeking a stand-alone EAP program, I would definitely refer them to you and Empathia. You are a top-notch vendor and we have all been so impressed with your quick follow-up, quality resources, and well-thought-out answers to our questions.”

“The feedback I have received over the last few years regarding Empathia’s services has been quite impressive and I would strongly recommend their services to other organizations.”

“We find the staff at Empathia to be very responsive, supportive, and excellent in follow-up with our HR benefits administrative staff and are very happy with our choice.”

“Our experience with Empathia has been extremely professional and very positive. Regardless, if it is a simple request or a critical incident with an employee, it was always handled with the upmost of compassion and privacy. It has become a great partnership for us.”

“I contacted EAP about a potential landlord-tenant dispute. They gave me the name of an attorney within one day, and I scheduled my free 30-minute consultation immediately. The lawyer’s consultation was just what I needed to know my rights and prepare for my case. I was also offered a discount on the lawyer’s services. The EAP was just what I needed when I needed it, and I appreciate them saving me money, time, and heartache trying to seek legal help the conventional route!”

“Sheridan Memorial Hospital in Sheridan, WY enjoys the Empathia services and is pleased with the feedback from employees who have used their services. The literature is meaningful and appropriate.”

“Our Account Manager is GREAT, always proactive, and on top of any situation that occurs.”

“Empathia has been a great organization to work with. They have been supportive with on-site visits to help in crisis situations. The feedback from our team members has been positive and appreciative of such a service. Empathia works with us to make their product and service offerings work within our environment.”

“I have been blown away with Empathia and how all of them have worked so well with us.”

“The geriatric care manager said some of the same things I’ve been saying to my mother, but because she liked the care manager and seemed to trust that she was getting the opinion of a professional, she was willing to listen and agreed to some changes that will be a real relief for me.”

“I wanted to let all of you know how much I have appreciated our continued professional relationship over the past year. Empathia always exceeds my expectations for excellence, customer care, and empathy to all those you serve. I just wanted all of you to know how much this means to those who use Empathia – and how much I really do appreciate it as well.”

“Our HR manager recently left the company. As the HR Assistant, I was contacted right away by our Account Manager to update our contact information. He was very helpful, sent confirmation right away, and let us know about available services.”

“My father was facing some very complicated medical and rehab issues, bouncing back and forth between the hospital and the rehab center. The geriatric care manager had a background in nursing and was able to speak with the other professionals involved and get things straightened out.”

“We had not long been with Empathia when our company suffered the trauma of having a co-worker murdered within sight of one of our branch locations. Empathia was quick to respond and had people available for various needs during the event. Sometimes, there was serious help required; sometimes it was just to listen. Empathia’s EAP benefit will always be valuable to us.”

“Empathia is a shining star in our wellness initiative. Everything from being a wonderful resource to the personal touch you all bring to our employees. It’s a privilege and a pleasure to be a business partner of yours.”

“Empathia has done a fine job in providing monthly materials and on-demand on-site help.”

“It is rare that I work with a vendor who is so on top of everything.”