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Student Support Programs by Empathia
  • Mental Health & Substance Abuse Counseling icon

    Mental Health & Substance Abuse Counseling

  • Critical Incident Response icon

    Critical Incident Response

  • School/Life Resources icon

    School/Life Resources

  • Staff & Faculty Consultation icon

    Staff & Faculty Consultation

  • Mental Health & Substance Abuse Counseling icon

    Mental Health & Substance Abuse Counseling

  • Critical Incident Response icon

    Critical Incident Response

  • School/Life Resources icon

    School/Life Resources

  • Staff & Faculty Consultation icon

    Staff & Faculty Consultation

Assistance With Life, Family & Wellbeing

Student Support Programs

Educational institutions are experiencing increased demand for mental health, substance abuse and crisis support services. In response to that demand, StudentLife* was born. With decades of providing behavioral health and crisis management services, our dedicated team of professionals stands ready to provide student support programs to your student population and their families with challenges, including:

  • Stress and anxiety concerns
  • Behavior and school performance issues
  • Depression and suicidal thoughts
  • Substance abuse concerns
  • Financial concerns and financial aid resources
  • Housing and transportation issues
  • Parenting and child care responsibilities

*Known as LifeMatters Student Assistance in California

We are here to support and empower your students to embrace the opportunities that your institution provides.

Focused on People

In education, you face a myriad of concerns like budget cuts, staffing issues and performance metrics. Not to mention the ever-increasing concerns surrounding student and campus safety.

Great Challenges Need Great Partners

Let us focus on caring for your students’ mental health and wellbeing, so you can focus on providing an exceptional educational experience.

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Providing Specialized Solutions for Students

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Student Support Programs for Higher Education Institutions

With growing concerns surrounding student safety, substance abuse, absenteeism, drop out rates, suicides and other threats, we know that prevention often begins by helping the individual. By supporting your institution with resources for students, we help address your deepest campus challenges. Our services include:

  • Telephonic, video, chat* and face-to-face counseling
  • Computerized Cognitive Behavioral Therapy (dCBT)
  • Financial counseling and financial aid support
  • Substance abuse prevention and counseling

*Not currently available for members in California.

  • 24/7 crisis support and intervention
  • Resources to help navigate school/life issues
  • Critical incident response and management
  • Resources and assistance for students studying abroad
  • Support for dependents/family members

Let our team enhance your institution’s success by supporting student wellbeing.

Enhance Your Student Health Plan Offering

Schools, brokers and insurance companies face incredible pressure to offer more for less. Student support programs from Empathia are designed to enhance your student health plans, not just with additional products to bundle into your offering, but with clinically proven results to encourage positive relationships and retention rates. Enhance your institution’s appeal to prospective students.

Bring the power of EAP to your students.

Our Key Service Offerings for Students

Designed for Whatever Challenges Life May Bring

Mental Health & Substance Abuse Counseling icon

Mental Health & Substance Abuse Counseling

Help your students and those who support them with a wide range of personal concerns by providing easy access to confidential assistance. Our services help students balance life’s demands, while strengthening their personal resilience and coping skills.
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School/Life Resources icon

School/Life Resources

Everyone can use a little help with juggling the details of life. Our team connects students with resources to help navigate financial, legal, housing and childcare challenges, among many others. The result? A life that better supports the learning process.
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Critical Incident Response

Offering consultation and on-site support for your institution, our team of crisis response professionals helps your students, faculty and staff cope with critical events. Empathia’s individual and group debriefings, faculty and administrative consultation and educational presentations help institutions transition to a “new normal” post-crisis.
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Staff & Faculty Consultation

Students struggling with personal or family issues may find learning more difficult. Empathia’s team of counselors and specialists can coach your institution’s faculty and staff on supporting students in a meaningful and effective manner.
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Great Counselors. Great Solutions. Foster Healthy Learning Environments with Empathia.

Impact Response Model by Empathia

Bringing Competence, Compassion & Commitment to Those We Serve


From a student-run or school-sponsored event to a large-scale crisis that impacts the entire campus or community, we have your back.


Whether it’s supporting an individual family need or responding to a full-scale crisis impacting your entire enrollment population, our expert team is accessible on an immediate, live-answer basis, 24/7 across the globe.


Through a customized, phased approach, our team provides specific tools and resources tailored to the unique challenges that students and their families face.

Through the integration of two distinct capabilities – student support and large-scale crisis response and recovery – we’re able to provide services across a continuum of care, spanning the needs of students, staff, campuses and their communities.

When you access student support programs from LifeMatters, our team of caring, competent professionals provide individual and family crisis intervention, counseling and school/life support.

Layer on our Black Swan Solutions service and, should a crisis or disaster impact your institution, you’ll experience the power of our full-scale, strategic response.

At Empathia, our services intertwine, closing the gap between student support and large-scale crisis management. Experience industry-leading student support, crisis response, global service delivery, seamless handoffs and powerful communication technologies, all leading to unsurpassed support for your organization during times of critical need.

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