Have you ever wondered how to break bad news? How do you tell an employee’s family member that they have been in an accident? Delivering difficult news is something no one ever wants to do or feels like they are good at it. After making numerous crisis notifications, we’ve been there. In this webinar, we are going to pull back the curtain and share easy, yet powerful techniques.
You will learn:
- What loved ones ask
- The CARE Model
- How to say it
- Sample scripts
We will approach this sensitive subject by teaching our own four-step model that will prepare you to deliver that difficult news with compassion and confidence.
Contact us at firstname.lastname@example.org to request a recording of the full webinar.