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Communicating Across Divides

We are living through turbulent times, and political and ideological divisions have intensified in ways that sometimes make civil discourse difficult. Differing views about politics, the best way to handle COVID-19, and racial tensions may drive a wedge between colleagues. Many organizations are grappling with how to keep societal conflicts from poisoning the workplace environment.…

Business office, people at work. Wearing a protective mask.

How Do I Say That? Online Harassment

After more than a year of remote or hybrid work, the boundaries have thinned between many employees’ professional and personal lives. Harassment that might have been contained to the workplace may more easily spill into the employee’s downtime or private life. Whether it happens in person or online, workplace harassment should be addressed immediately. If…

Business office, people at work. Wearing a protective mask.

Managing Hybrid Teams

Is your team moving from fully remote work to a hybrid model? Having some employees still working from home, while others are back in the office, is becoming a common way of managing the ongoing impact of the pandemic on work, school, and child and elder care. In addition, some organizations have broadened their hiring…

Business office, people at work. Wearing a protective mask.

Creating a Re-entry Budget

The COVID-19 pandemic has been hard on many people financially. For others, it has created an opportunity to pay off debt and save money. Regardless of your situation, now is a good time to reconsider your budget. These steps will help: Determine your current status. Take stock of what you have in savings, checking, and…

Business office, people at work. Wearing a protective mask.

Choosing Happiness

Many people are searching for a life balance that prioritizes happiness and wellbeing. If you would like to cultivate a life that is more fulfilling and emotionally sustaining, these tips may help: Redefine happiness. The sugar rush of ecstatic or joyful emotions that many of us think of as “happiness” is actually just a biochemical reaction…

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Empathia Article Featured in IAEM Bulletin

By Rick Hoaglund, CEM, Director Crisis Management Services, Empathia / Black Swan Solutions Partnerships Are Like Insurance You have been notified that an active shooter has killed three people and wounded six others at one of your business’s facilities. It happened less than an hour ago. Employees followed their training, some hid, some ran, and…