Black Swan Incident Response Contact Center Infographic

Incident Response Contact Center Infographic

A Tested Solution in Times of Critical Need Every organization is at risk of experiencing a crisis or disruptive event at any moment. Our stand-ready incident response contact center helps simplify communications and eliminates the need for internal teams to field calls, track down key personnel and gather critical information. In this infographic, explore the…

Computerize Cognitive Behavioral Therapy - cCBT

The Rising Trend of Computerized Cognitive Behavioral Therapy (cCBT)

What is cCBT? Cognitive Behavioral Therapy (CBT) is among the most researched and effective approaches used in counseling and psychotherapy. This method focuses on examining and modifying one’s inner self-talk, which, when it proves negative, catalyzes emotional states and behaviors that undermine well-being. Often used to treat depression, anxiety, stress, eating disorders, post-traumatic stress disorder…

Happier Holidays

Every year, usually around the middle of October, I start to anticipate the holiday season. My family celebrates Christmas, and I have been known to listen to Christmas music before November 1st (living in a climate that just suffered a snowstorm on Halloween makes this practice seem a bit less outrageous). I look forward to…

Keep Climbing

When I joined an indoor rock climbing gym a few years ago, I expected to get a different sort of workout while supporting my son in his new sport. Life lessons were not on the agenda. However, a number of things that I learned on the rock climbing walls helped in my work and personal…

Working From Home

The fear rushed in. Am I going to isolate once again? These were my first thoughts and feelings when I decided to work from home three months ago. I have a long history of social anxiety and withdrawal, and going to work every day gave me a good group with whom I could connect. Yet,…

The Journey Through Grief

“Name a baseball player…who is dead.”  This was my 4 year old son’s second contribution to a campfire game we played on a recent camping trip.  This followed shortly after he simply posed “Name someone who is dead”. Most people were picking light topics such as name a Disney World attraction, a fruit, or a…

Life With Less Caution

A few months ago, our family decided to submit an application to a local dog rescue organization. Soon afterward, we were approved to meet a seven-month old puppy living with a foster family and found ourselves driving home with a new four-legged friend. There is no shortage of things to love about this young pup:…

Relating in the Moment

Many years ago, my son was milling about in a box I had set aside for Goodwill.  Gasping, he pulled out a matchbox car destined to be a donation. “Mom don’t you REMEMBER this?!  This was YOUR car!  In all those races we had when I was little…?!”  Quite honestly, I did not remember that…

Spring, But No Break

Of all weather stretches in the Midwest, the time period after the holidays, and before spring, is often the most challenging. Many would argue “spring” never comes, or if it does appear, it is only for a day or two and then summer sets in.  This year, the Midwest winter lingered far past its welcome,…