One of the best tools organizations use during a crisis sounds simple: taking care of those people who are affected. Taking care of people is not only the moral thing to do, but it also makes good business sense. Generating goodwill goes a long way to help victims recover and businesses get back on track. Human touch is the best way to accomplish this; it takes away the seemingly cold nature of business and puts people first.
Best practices in Emergency Response include having a specially trained team to provide victims and their families with temporary logistical and emotional support, as well as serving as a source of information. These teams go by many names, but they are all made up of individuals who are dedicated to the organization and to helping their fellow employees, their customers and the community in which they work.
In this webinar, we highlight a behind-the-scenes approach to creating and maintaining such a team.
Date: Thursday, December 2, 2021
Time: 12:30 PM – 1:30 PM (CST)
Contact us at sales@empathia.com to request a recording of the full webinar.
