Organizations today face more visible, complex, and costly crises – from mass casualty to reputational trauma. Many rely on fragmented solutions but lack trusted, real-life leadership and human impact support. Empathia’s Crisis Management Services closes that gap with field-tested experts, trauma-trained teams, and decades of on-the-ground experience and credibility.
Crisis Management Services
A Crisis Partner for a More Unpredictable World
Mass fatality incidents
Aviation accidents
Explosions
Active shooter situations
Terrorist acts
Natural disasters
When a crisis hits, your people need more than protocols
Empathia’s Crisis Management Services Team helps organizations respond to high-stakes events with speed, expertise and empathy. Whether it affects a single employee or an entire workforce, our trauma-trained teams enhance your internal resources by providing:
Dedicated, scalable, 24/7 contact center staffed by crisis counselors
Global network of responders
Critical incident response and management
Emergency response plan development & refinement
Professional virtual and on-site support
Information management resources
Organizational and leadership consultation
Accounting for people and stakeholders
Survivor and family assistance services
Customized trainings, functional exercises and drills
Proactive outreach to those impacted by an event

Industry Specializations
All organizations are at risk for crises, but some are more vulnerable than others. Whether you must comply with federally-mandated disaster preparedness protocols or want to be better prepared for managing a crisis, our team specializes in unique solutions for:
