Increasing the Profile of Your EAP

This article is based on the author’s presentation at the Symposium. It’s likely that most benefits professionals would agree with the following statement: Employee assistance programs (EAPs) contribute to the well-being of employees. Since the 1970’s, EAPs have expanded their range of services and added a variety of supplier channels including health plans, disability carriers…

How to Build a Brick Wall – Part 1

Knowing that clients sometimes are impatient with the process of change, I wanted to give them a vision of how to keep their initiative when pursuing a goal that’s important to them. That’s how I came to use the metaphor of building a brick wall. Why a brick wall? Because it’s a sizable structure, but…

Through the Eyes of Children

As a parent of young children, I am frequently amazed by simple things. This week is no exception. Just like any other parent, I adore my two children (albeit sometimes more than at other times). I take pride in them, love them unconditionally, live vicariously through them at times, and cannot imagine life without them.…

How to Handle Critics

“Don’t pay attention to the critics. Don’t even ignore them.” The man who said that was Samuel Goldwyn, a big-time Hollywood producer and one of the pioneers of the movie industry. He knew a thing or two about marketing movies, and a thing or two about making quality movies, but he was savvy enough to…

Are You an Inny or an Outty?

In early 2012, a Time magazine article described the United States culture as predominately extroverted – “The land of the loud and the home of the talkative.” Studies estimate that about 70% of our population falls on the extroverted side of the spectrum, while 30% are on the introverted side. Most people lie somewhere between…

How to NOT Relax

I get a lot of clients who are depressed or anxious. When I do, I want to know how balanced their lives are, so I ask, “How do you relax?” If they watch TV, or name some other passive activity, I’ll dig into this a little. Why? I know that a lot of people confuse…

Give Me Your Tired: Shift Workers, Fatigue and Safety

According to recent data 22 million Americans work evening shifts, night shifts, rotating shifts, or another irregular type of schedule. These potentially sleep deprived workers are more likely to think and move more slowly, decreasing productivity. The likelihood of accidents, however, is increased, as evidenced by the estimated cost to American businesses of $18 billion a year!