Webinar Blog Header - Crisis Solutions - Resuming Operations Following a Crisis - Feb 24

Resuming Operations Following a Crisis

Please join us for this free live webinar provided by Empathia. Following a crisis, what does it take for your employees, customers, and others to feel safe, welcomed, and secure. We will begin our presentation by talking about the phases of reopening, followed by some details on using the principles of trauma-informed care to support…

Sad lonely person at home

Becoming a Savvy News Consumer

Living in a world of 24/7 news and social media may make it more difficult to determine the actual facts about an event. Fast-moving crisis situations are particularly prone to generating misinformation, such as rumors, inaccuracies, and theories or speculation.  When you first learn about a news event, keep these points in mind:   Consider the…

Serious frowning indian woman read email on laptop feels concerned

Supporting Others in a Time of Need

All of us cope with difficult or stressful events in our own unique ways. Some people may want to talk openly and receive comfort, while others may prefer to be alone and maintain privacy. It is important to remember that there is no “correct” way to experience emotions or cope during difficult times.  Common reactions…

Coworker comforting stressed and discouraged woman in office.

Supporting Your Team in a Time of Need

You may wonder about the best way to offer support when your team is coping with a difficult event. If team members are struggling, it is important to listen and acknowledge their feelings. This will send a strong message of concern and support. Emotional reactions to a difficult event will vary based on its impact…

Shot of an attractive young businesswoman sitting alone in the office and feeling bored while using her computer

Helping a Team Member Get Back on Track

Does a member of your team seem disengaged, bored, or distracted? Try these suggestions: Schedule a private meeting. Review the person’s assigned duties. Outline the performance changes you have observed. Sample language: “I’ve noticed a change in your work lately. (List specifics.) Is there something happening at work that is impacting your behavior in your…

Portrait of a woman at home, feeling sad

Change and the Holidays

For many people, the holidays are a reminder of how much life has changed in the last year. The birth of a child, the loss of a loved one, or a family member’s move to another city are just some of the life events which may have an impact on holiday gatherings or traditions. Even…